Analysis of a comprehensive security system for risk prevention: Cellshop company case study

Abstract

This article presents the final product of the thesis entitled “Analysis and Evaluation of a Comprehensive Security System for Risk Prevention at Cellshop,” whose objective was to analyze and evaluate the implementation of a comprehensive security system focused on risk prevention at Cellshop, a company dedicated to the sale and management of high-value technological devices in the city of Guayaquil. The research arose from the need to strengthen the physical and digital security of the main warehouse, where vulnerabilities related to access control, monitoring, event traceability, and incident management were identified, affecting operational continuity and the protection of company assets. The methodology employed was a mixed-methods approach, both descriptive and applied, developed as a case study. Techniques such as direct observation, interviews, document review, and checklists based on the international standards ISO 31000 and ISO/IEC 27001 were used, allowing for the diagnosis of the risk level and the design of an integrated technological solution. The proposal includes the implementation of IP video surveillance cameras, biometric access control, electromagnetic locks, and a centralized monitoring system, managed according to PMBOK and ITIL best practices. The results demonstrate significant improvements in access control, a reduction in incidents, optimized response times, and strengthened operational traceability. It is concluded that a comprehensive security system mitigates risks, improves efficiency, and reinforces business sustainability.